Throughout the day it was interesting to see that the other speakers raised issues that are of relevance to Wales. Methil library in Fife, for example, had been refurbished in 2000 and has transitioned from being a ‘shared’ facility with the local council to ‘joint’ and now to full integration. The speaker argued that integration is a totally different mindset and a huge shift in approach especially for the customer-facing staff. For example, integration means that the frontline council office and library staff deal with all enquiries (graded to three different levels) on a single customer service desk, whereas previously the shared facility had separate enquiry desks with different service hours etc.
I really enjoyed all the talks during the day and meeting Scottish librarians who are just as friendly as Welsh ones! I also enjoyed Edinburgh and walking around the very different old town and new town areas and sampling the wonderful vegetarian restaurants. I would fully recommend Edinburgh as a city holiday/work destination!
For information, this is how Scotland and Wales compare for number of libraries:
|Public library services||32||22|
|FE college libraries||43||c. 23**|
|HEI/university libraries||19||c. 12**|